Terms of Use

DISCLAIMER

Cancellations & changes

Our goal at TEA on the 45th is to process orders efficiently for fast delivery. Shipments are immediately prepared after orders are placed and therefore cannot be changed or cancelled within 48 hours of the shipping date

Damages

At TEA on the 45th, we take great pride in selecting only the freshest and finest products available. If for some reason, your package arrives damaged, please notify us within 48 hours of receipt and we will be happy to provide a replacement.

Exchanges & return

Pursuant to health and safety regulations, we are unable to exchange or accept returns on food products. Non-perishable items, however, may be exchanged by mail to our head office. Exchanges are valid for 30 days from the order date and are subject to a 15% restocking fee. Please note that refunds may only be issued to the purchaser and incurred shipping charges are not refundable. Return Shipping fees and costs are the responsibility of the sender.

Food safety

Please note that food items may be photographed opened up so that you can get a true sense of the product. However, the actual product sent will be packaged to ensure ultimate freshness and to comply with food safety standards.

Privacy

Your privacy is of the utmost importance to us! Rest assured that we do not sell or share your information with third parties.  We may employ outside companies to perform functions on our behalf such as delivering orders, sending emails and processing credit card payments. However, they have access to only the personal information required to perform their duties. Should you wish at any time to unsubscribe from our email list, you may do so by following the instructions at the end of each communication. If you have any further questions regarding our privacy policy or email practice, please contact us any time using the form on this website.